Dawn Cothran Hatcher
PCAM, CMCA, AMS- President and Senior Community Manager

Dawn Hatcher established Elite Management Professionals, Inc. after 12 years of developing and growing another local management company. As a PCAM (Professional Community Association Manager) and owner of the company, Dawn oversees all communities the company is managing. Dawn also holds the Certified Manager of Community Associations (CMCA) designation from the Community Association Institute and the Association Management Specialist (AMS). She has been in the Association Management industry since 1998, first working for a developer and builder and then becoming a Community Manager, servicing townhome, condominium, and single family communities in the Triangle area.

Email: dawnhatcher@elite-mgmt.com

Bruce Hatcher
Partner, Owner, Principle

Email: Bruce@elite-mgmt.com

Katie Dominello,
PCAM, CMCA, AMS-  Senior Community Manager,

Katie Dominello is a portfolio community manager in Raleigh, Durham, Wake Forest and Cary. In additional to Portfolio Management, Katie has experience with onsite management working with a local community of over 1000 homeowners for several years. Katie earned her Bachelor’s degree in communication and journalism from Keene State College. She is an excellent problem solver and enjoys working with homeowners. She holds the Professional Community Association Manager (PCAM) designation, the Certified Manager of Community Association designation (CMCA) and the Association Management Specialist (AMS) designation. Katie was also the winner of the Community Associations Institute 2012 Portfolio Manager of Distinction Award..

Email: katiedominello@elite-mgmt.com

Star Smith,
AMS, Senior Community Manager

Star Smith has been a Community Manager since 1996.   Star’s experience includes every aspect of association management including financial, maintenance, and governance matters.  Her current portfolio includes townhomes, condominiums, single family housing and commercial properties.  Her enthusiastic attitude allows homeowners and Board members alike to relate easily with her allowing for the quick resolution of their concerns.

Email: starsmith@elite-mgmt.com

Karen Bayless,
AMS- Senior Community Manager

Karen Bayless is the specialized community manager dedicated to working with local and national developers throughout the community preconstruction process. She ensures that the transition from developer to homeowners control is seamless. Karen holds her North Carolina real estate license and has over 10 years onsite sales experience with new developments in the area. She also has over 10 years’ experience as a Property Manager. Karen has achieved her Certified Manager of Community Association designation (CMCA) and AMS.

Email: karenbayless@elite-mgmt.com

Dana Taylor,
CMCA, AMS- Community Manager

Dana has been with Elite since March 2011 and brought with her an extensive background in accounting functions including bank reconciliation, accounts payable and account receivable. With an education in Economics from Auburn University and after fifteen years of both the mortgage and construction industries, Dana brings diverse talents and solid support to the HOA communities. Dana has achieved her CMCA and AMS designations and looks forward to learning more and growing with the company

Email: danataylor@elite-mgmt.com

Greyson Katkaveck,
CMCA- Community Manager

Greyson is a graduate from NC State University with a B.S. degree in Business Administration. She has many years of customer service experience right here in Raleigh and enjoys working with a diverse portfolio of communities in the Triangle area. She is passionate and dedicated to the communities that she works with and strives to have excellent communication with Boards, homeowners and vendors. In her free time, Greyson loves spending time at the beach and with friends, family and her two French bulldogs.

Email: greysonkatkaveck@elite-mgmt.com

Susan Lindelof,
CMCA, AMS- Community Manager- Developer Division Lead

Susan is originally from Williamsburg, VA and relocated to Northern VA to start her career. After visiting Raleigh in 2004, she fell in love with the area and immediately moved. Susan has 1 dog, 2 cats & 2 daughters, one is in college and the other is getting ready to start middle school. On the weekends you’ll find her spending time with family and friends or out in downtown Raleigh listening to her husband’s band. Susan comes with several years of property management experience and over 8 years in managing homeowners associations. Susan takes a lot of pride in the communities that she has managed.

Email: susanlindelof@elite-mgmt.com

Stephanie Snyder,
CMCA, Community Manager

Stephanie is a Campbell University alumni with  a B.A. in Mass Communications.   She is a native of the Raleigh/Durham area and is proud to call it home.  Having been a Licensed Residential Real Estate Appraiser for 13 years, Stephanie knows the importance of home values.   She takes great pride in working with homeowners and Boards to help guide them in making informed and sound business decisions, as a Community, that could impact those values. In her spare time, Stephanie can be found with her family enjoying time at the beach or camping.

Email: stephaniesnyder@elite-mgmt.com

Hilary Slater,
CMCA, AMS- Community Manager

Hilary Slater is a native of Raleigh. After college she worked in the property management industry since 2008 and enjoys working with the public.  Hilary’s strengths are problem analysis and conflict resolution. During her time in the property management field she has helped with large renovation projects, working extensively with the reserve study, budget planning, implementing new procedures when needed, etc. Hilary takes pride in the communities she works with and looks forward to overcoming challenges and learning new things.

Email: mailto:hilaryslater@elite-mgmt.com

Hope Ruff,
Community Manager

Hope Ruff is a graduate of University of Georgia and has lived in North Carolina since 2007.  She is a seasoned property manager with experience in both apartments and homeowner associations.  During her free time, she enjoys home improvement projects and spending quality time with family.

Email: mailto:hoperuff@elite-mgmt.com

Nick Ruden,
Community Manager

Nick Ruden is a native North Carolinian and hails from High Point. He has a bachelors in Political Science from High Point University, a Certificate in Nonprofit Management from UNC-Greensboro, and a Masters of Science in Administration from Saint Josephs University. Nick comes to Elite with several years of HOA experience and has also worked both the governmental and nonprofit sectors. Outside of Elite Nick is very involved for different causes and serves with nonprofits.

Email: mailto:nickruden@elite-mgmt.com

Sydney Kern,
Community Manager

Sydney  has quickly grown from assistant manager to community manager with a portfolio of multiple associations ranging from townhomes to single family homes in the Raleigh, Durham, Clayton, Cary, and Wake Forest areas.  Sydney graduated with a Bachelor of Science degree in Interdisciplinary Studies from Coastal Carolina University in South Carolina and has years of experience in construction and customer service.  She has passed the M100 and plans on building her portfolio and knowledge of HOA Management.

Email: mailto:sydneykern@elite-mgmt.com

Ben Scoular,
Community Manager

Benjamin is originally from New York, and recently moved to the triangle area to be closer to family and friends.  Ben has spent many years working in the customer service, landscaping, and aquatics industry.  Ben worked as a project manager for a lake management company establishing personal relationships working directly with HOA’s and boards of directors.   He thoroughly enjoys working in community management.

Email: benscoular@elite-mgmt.com

Kirsten Rowland Ferris,
Assistant Community Manager

Kirsten is a graduate of Peace College with a Bachelor of Arts degree in Developmental Psychology. Her position supports a Community Manager with a portfolio of communities. She provides customer service and administrative support to homeowners and Board members. Her responsibilities include homeowner correspondence, work order administration, website updates, and community record organization. Her strengths are customer service and organizational skills. Kirsten loves this industry and is motivated to learn and increase her community association education. She has also has successfully passed the M100

Email: kirstenrowland@elite-mgmt.com

Sarah Lathrop,
Community Manager

Sarah is a graduate of Corning College in New York. She has six years of experience in the hospitality and customer service industry. This includes two years of management. Her position with Elite supports a Community Manager with a portfolio of communities. She is looking forward to increasing her knowledge in the HOA career and has passed the M100.

Email: sarahlathrop@elite-mgmt.com

Andrea “Drea” Paulk,
Community Manager

Andrea, who goes by the nickname Drea, was born and raised in Durham and currently resides in Chapel Hill. She has a B.A. in Sociology from the University of North Carolina at Chapel Hill where she worked closely with Habitat for Humanity, Orange County and continues to volunteer her time helping their cause. She has worked in customer service for over 13 years including 4 years in management at a busy bank branch. She is currently a Portfolio Manager managing small to large condo, townhome, and single family communities. In her spare time she likes to read books, watch movies, complete craft projects, and just enjoy time with her family
Email: mailto:andreapaulk@elite-mgmt.com

Alexa Terrell,
Assistant Community Manager

Alexa is a graduate from William Peace University and received her B.A. in Political Science. She has many years of experience in administration and customer service centered work. She also prides herself in having over a year experience working in word-processing. Her main responsibilities include providing support directly to homeowners and board members, processing RETs, handling work orders and updating websites. Alexa loves problem solving and is always eager to help in any way she can!

Email: alexaterrell@elite-mgmt.com

Debbie is originally from Rhode Island and has been a North Carolina resident for 16 years.  She has 15 years of HOA management experience that covers condominiums, commercial properties, townhomes and single family communities.  Debbie’s strengths are problem solving, budget planning and procedure implementation.  Debbie is a licensed Notary in Wake County.  Prior to coming to Elite, she was the office manager for a maintenance company where she provided exceptional communication to customers and focused on providing a high level of customer service.

Email: debbiehaynes@elite-mgmt.com

Victoria Cheek,
Community Manager

A  graduate from Herbert W. Armstrong College with a degree in Liberal Arts. Over six years experience in customer service and experience in clerical duties. As a community manager she performs routine property inspections, complete real estate transfer forms, assist homeowners in completing architectural request forms, maintain and update community website, schedule homeowner events and assist with day to-day tasks.

Email: victoriacheek@elite-mgmt.com

Rameika Jones,
Community Manager

Rameika is a North Carolina native. She obtained her B.A. in Fashion and Textile Management from the North Carolina State University in December of 2015. Upon graduation, Rameika relocated to Scranton, PA where she gained experience in the staffing industry. In 2017, she made her way back to Raleigh where she stepped into the business and customer relations industry. She thoroughly enjoys helping others and making sure their needs are met to the best of her ability. In her free time, Rameika enjoys painting, listening to music, watching sports/tv, volunteering and traveling. Rameika is ecstatic to join the Elite team and happy to help in any way she can!

Email: rameikajones@elite-mgmt.com

Beth Ogburn
Assistant Community Manager

Beth Ogburn is from Murfreesboro, NC. She graduated from Meredith College and received her master’s degree in Education from the University of North Carolina, Greensboro, N.C. Beth has had the opportunity to live overseas as well as Texas, Oklahoma and Tennessee.  She worked for hospice for 10 years as a certified Grief Counselor. Two years ago, her husband’s job relocated them back to their home of Cary, North Carolina.  She joined Elite Management Professionals in February 2020. Beth is excited to use her customer service skills and experiences and expand her career with HOA community management. She and her husband have 2 kids and one grand dog! Her son lives in Italy and her daughter lives in Texas. She spends her free time skyping with them and serving with her husband, pastor of Westwood Baptist Church in Cary, NC.

Email: bethogburn@elite-mgmt.com

Carol McKechnie,
Community Manager

Carol is originally from Phoenix, Arizona but grew up in Montréal, Quebec and speaks fluent French.  Carol attended college at St. John’s CEGEP in Ste. Anne de Bellevue, Quebec before travelling extensively throughout Canada.  She came to Raleigh after leaving Vancouver, British Columbia and worked for many years as a District Sales Manager for the Raleigh News and Observer.  While there, she received many awards and returned to school in pursuit of her Associate’s Degree in Science.  She often made the Dean’s list, joined Phi Theta Kappa and is a member of the National Honors Society.  She joined Elite in November of 2019 and is looking forward to obtaining her certifications in HOA management.  She’s happily working under the tutelage of Hilary Slater on-site at Grove Park in Durham.  In her spare time, Carol still enjoys travelling and spending time with friends, family and her black Labrador mix Maggie.

Email:carolmckechnie@elite-mgmt.com

Tiffany Wilson,

Accounting

Tiffany Wilson has earned a Bachelor’s degree in accounting from Bowling Green State University and has lived in Raleigh for the past 15 years. Tiffany has seven years of Association accounting experience. Tiffany oversees all responsibilities of the accounting department. Tiffany’s knowledge and skills are extremely valuable to all members of our team and for all the Association members.

Email: accounting@elite-mgmt.com

Leigh Jones,
Accounting Administrator and Accounts Payable

Leigh Jones manages the accounts payable for all Associations including processing vendor packages and maintaining the records for needed insurance and tax information. Leigh also assists in many areas in the accounting department. She has extensive experience with bookkeeping from her 21 years in the banking industry.  Leigh is a tremendous asset for our accounting department and support for our community managers.

Email: accounting@elite-mgmt.com

Dorthea Stith,
Financial Administrator

Dorthea is originally from Tarboro, NC. She has a BS in Accounting from North Carolina Wesleyan College. She has lived in Raleigh for 15 years. She has experience in accounting for small and medium sized businesses. She has always had an interest in accounting and its fundamental concepts and their applications to business development, as well as providing excellent customer service to both internal and external customers.

Email: accounting@elite-mgmt.com

Ashley Anderson,
Financials Division Manager

Ashley earned her Bachelor of Science degree at Radford University and has lived in NC for the past 7 years. Ashley has been with Elite since 2018 and currently manages the financial division in the accounting department. Her system knowledge and problem-solving skills make her a valuable asset to the team.

Email: accounting@elite-mgmt.com

Julie Krieg,
Collections Manager

Julie is originally from Michigan and moved to NC in 2011.  Julie holds 20 years of experience in the mortgage industry and was also a licensed real estate agent in Michigan.  Since moving to North Carolina she has held the position of  Assistant Branch Manager and Collections Manager at a finance company. Julie brings great banking, accounting and collections experience to Elite.

Email: accounting@elite-mgmt.com

Susan Hembarsky,
Accounting Manager

Susan earned a bachelor’s degree at Lehigh University and dual master’s degrees at Webster University in Leiden, The Netherlands.  Since moving to Raleigh in 2015, she has worked in accounting for two Association Management Companies.  Presently, she is responsible for processing all resales, handling all checks and dealing with collections for various communities.

Email: accounting@elite-mgmt.com

Annmarie Hunter,
Accounting Assistant

Annmarie is originally from New York and has lived in NC since 2000. She has a bachelor’s degree in Business Administration .
She has a background in Banking, Finance and Accounting. Annmarie assists in many areas in the accounting department. Annmarie is a notary public.

Email: accounting@elite-mgmt.com

Wendy Barefoot,
Accounting Administrator

Wendy is originally from Massachusetts and moved to NC in 2015. She has a background in management, business ownership, administration, and accounting practices.  In Massachusetts, she received a degree from Fisher College for Medical Administration and held a real estate license. Since moving to NC, she has worked solely in the HOA Industry in Management and Accounting earning six years of experience. Wendy is responsible for processing resales, banking transactions, coupon orders, and annual tax procedures for various communities.

Email: accounting@elite-mgmt.com