About Us

Elite Management Professionals, Inc. was founded on the principle of providing a higher level of hands on customer-driven service to single family, office, townhome and condominium communities. We are passionate about what we do and are eager to serve each community’s specific needs. In today’s difficult times, we know that homeowners are faced with many challenges. We will continue to find innovative ways to solve problems, trouble shoot issues, save money and exceed your community’s goals…

Our team of professionals are experienced in developer communities, multi-family associations, office management, onsite association management and master planned communities. We have the experience to solve problems and will work with the Board to find the best resolution to issues.

Elite Management Professionals holds, the AAMC designation with Community Associations Institute (CAI.) As per the CAI website “The AAMC accreditation demonstrates a company’s commitment to providing the unique and diverse services community associations need. An Accredited Association Management Company ensures that their staff have the skills, experience, and integrity to help communities succeed. Its managers have advanced training and demonstrated commitment to the industry—just the type of professionals that community association boards seek to hire!” Elite Management is proud to hold this designation!

In addition to holding the AAMC designation the managers at Elite Management hold important designations with CAI through continued education. Information regarding individual designations can be found on the CAI website

Dawn Cothran Hatcher
PCAM, CMCA, AMS- President and Senior Community Manager

Dawn Hatcher established Elite Management Professionals, Inc. after 12 years of developing and growing another local management company. As a PCAM (Professional Community Association Manager) and owner of the company, Dawn oversees all communities the company is managing. Dawn also holds the Certified Manager of Community Associations (CMCA) designation from the Community Association Institute and the Association Management Specialist (AMS). She has been in the Association Management industry since 1998, first working for a developer and builder and then becoming a Community Manager, servicing townhome, condominium, and single family communities in the Triangle area.

Email: dawnhatcher@elite-mgmt.com

Bruce Hatcher
Partner, Owner, Principal

Email: Bruce@elite-mgmt.com

Katie Dominello,
PCAM, CMCA, AMS-  Vice President and Senior Community Manager,

Katie Dominello is a portfolio community manager in Raleigh, Durham, Maebane and  Cary. In addition to Portfolio Management, Katie has experience with onsite management working with a local community of over 1000 homeowners for several years. Katie earned her Bachelor’s degree in communication and journalism from Keene State College. She is an excellent problem solver and enjoys working with homeowners. She holds the Professional Community Association Manager (PCAM) designation, the Certified Manager of Community Association designation (CMCA) and the Association Management Specialist (AMS) designation. Katie was also the winner of the Community Associations Institute 2012 Portfolio Manager of Distinction Award. Katie has enjoyed working in the HOA industry for over 16 years.

Email: katiedominello@elite-mgmt.com

Star Smith,
AMS, Senior Community Manager

Star Smith has been a Community Manager since 1996.   Star’s experience includes every aspect of association management including financial, maintenance, and governance matters.  Her current portfolio includes townhomes, condominiums, single family housing and commercial properties.  Her enthusiastic attitude allows homeowners and Board members alike to relate easily with her allowing for the quick resolution of their concerns.

Email: starsmith@elite-mgmt.com

Karen Bayless,
AMS- Senior Community Manager & Training Division Lead

Karen Bayless manages both small and large established communities, works with local/national developers throughout the preconstruction and construction process and as a Senior Community Manager with onsite management offices. With new construction communities, she ensures that at construction completion, the transition from developer to homeowner control is seamless.  Karen also leads the Elite Management Training department working with new employees and conducting  monthly training for both managers and assistant managers with her assistant, Sarah.

Karen is an NCSU graduate and has over 15 years of experience in association management and holds her North Carolina real estate license (currently inactive).  She has over 10 years onsite new home sales experience and over 10 years of experience as a Property Manager (multifamily).

Email: karenbayless@elite-mgmt.com

Dana Taylor,
CMCA, AMS- Community Manager

Dana has been with Elite since March 2011 and brought with her an extensive background in accounting functions including bank reconciliation, accounts payable and account receivable. With an education in Economics from Auburn University and after fifteen years of both the mortgage and construction industries, Dana brings diverse talents and solid support to the HOA communities. Dana has achieved her CMCA and AMS designations and looks forward to learning more and growing with the company

Email: danataylor@elite-mgmt.com

Greyson Katkaveck,
CMCA- Community Manager

Greyson is a graduate from NC State University with a B.S. degree in Business Administration. She has many years of customer service experience right here in Raleigh and enjoys working with a diverse portfolio of communities in the Triangle area. She is passionate and dedicated to the communities that she works with and strives to have excellent communication with Boards, homeowners and vendors. In her free time, Greyson loves spending time at the beach and with friends, family and her two French bulldogs.

Email: greysonkatkaveck@elite-mgmt.com

Susan Lindelof,
CMCA, AMS- Community Manager- Developer Division Lead

Susan is originally from Williamsburg, VA and relocated to Northern VA to start her career. After visiting Raleigh in 2004, she fell in love with the area and immediately moved. Susan has 1 dog, 2 cats & 2 daughters, one is in college and the other is getting ready to start middle school. On the weekends you’ll find her spending time with family and friends or out in downtown Raleigh listening to her husband’s band. Susan comes with several years of property management experience and over 8 years in managing homeowners associations. Susan takes a lot of pride in the communities that she has managed.

Email: susanlindelof@elite-mgmt.com

Hilary Slater,
CMCA, AMS- Community Manager

Hilary Slater is a native of Raleigh. After college she worked in the property management industry since 2008 and enjoys working with the public.  Hilary’s strengths are problem analysis and conflict resolution. During her time in the property management field she has helped with large renovation projects, working extensively with the reserve study, budget planning, implementing new procedures when needed, etc. Hilary takes pride in the communities she works with and looks forward to overcoming challenges and learning new things.

Email: mailto:hilaryslater@elite-mgmt.com

Jessica Merritt,
CMCA, AMS- Community Manager

Jessica is a graduate of Appalachian State University (B.S., Business Administration) who specializes in managing developing communities from the preconstruction phase through to final build-out. She uses her many years of experience working with local and national real estate developers, as well as a proactive, forward-thinking management style, to ensure a smooth development period and a successful transition to a homeowner-led board when the time comes. Jessica holds her CMCA and AMS designations and is working towards her PCAM– our industry’s highest designation for residential portfolio managers.

Email: mailto:Jessicamerritt@elite-mgmt.com

Amy Odom,
Community Manager

 

Amy is originally from Dunn, NC. She joined Elite after spending nearly 15 years in the multi-family industry (apartment industry) where she managed multiple properties at a time and was responsible for as many as 4,500 residents during any given time. Amy thrives on a challenge and embraces each one with her bubbly personality, positive attitude, hard work and superior customer service. She has  alot of experience in interpersonal skills which helps her build positive, strong, and cohesive business relationships as well as being a critical thinker that helps her provide creative solutions to client problems. When Amy is not working, she enjoys traveling with her husband and 3 small dogs. Her favorite places to be are on a beach in the summer and in the mountains in the fall. She is an avid UNC fan and sports enthusiast watching as many basketball and football games as she can.

Email: mailto:amyodom@elite-mgmt.com

Nick Ruden,
Community Manager

Nick Ruden is a native North Carolinian and hails from High Point. He has a bachelors in Political Science from High Point University, a Certificate in Nonprofit Management from UNC-Greensboro, and a Masters of Science in Administration from Saint Josephs University. Nick comes to Elite with several years of HOA experience and has also worked both the governmental and nonprofit sectors. Outside of Elite Nick is very involved for different causes and serves with nonprofits.

Email: mailto:nickruden@elite-mgmt.com

Jennyfer Castaneda,
Community Manager

Jennyfer Castaneda has lived in North Carolina most of her life. She joined Elite in 2022 starting as an assistant community manager to Dana Taylor where she gained on-site community management experience.  Jennyfer has extensive customer service experience and looks forward to expanding her knowledge in community management. She enjoys spending time with her daughter, traveling, and learning new skills.

Email: mailto:jennyfercastaneda@elite-mgmt.com

Jason A Wright, 
CMCA, AMS, PhD, Community Manager

Jason A. Wright is a portfolio community association manager in the Great Triangle area of North Carolina.  Prior to Elite, he worked in community association management in Greensboro, NC and Hilton Head Island/Bluffton, SC.   In addition to portfolio management at Elite, he maintains a career as a professional musician, a field to which he also holds a doctorate with distinction.

Email: jasonwright@elite-mgmt.com

Debbie Haynes, Carpenter Village
Community Manager

Debbie is originally from Rhode Island and has been a North Carolina since 2004 and has been in the HOA industry ever since.  She has extensive experience that covers onsite management, single family, townhomes, commercial and condominium communities and joined the Elite team in February 2020.  Debbie’s strengths are problem solving, budget planning, legal document enforcement, & customer service.  Debbie is a licensed Notary in Wake County.  She enjoys spending time with her children and grandchildren.  In her spare time, she enjoys going to the beach and traveling with her husband.

Email: debbiehaynes@elite-mgmt.com

Andrea “Drea” Paulk,
CMCA, Community Manager

Andrea, who goes by the nickname Drea, was born and raised in Durham and currently resides in Chapel Hill. She has a B.A. in Sociology from the University of North Carolina at Chapel Hill where she worked closely with Habitat for Humanity, Orange County and continues to volunteer her time helping their cause. She has worked in customer service for over 13 years including 4 years in management at a busy bank branch. She is currently a Portfolio Manager managing small to large condo, townhome, and single family communities. In her spare time she likes to read books, watch movies, complete craft projects, and just enjoy time with her family
Email: mailto:andreapaulk@elite-mgmt.com

Sara Sikora,
CMCA, Community Manager

Sara is originally from Wilmington, North Carolina, where she completed B.A.s in both English Literature and in Information Technologies at the University of North Carolina at Wilmington. She spent 8 years honing her problem solving and customer service skills in the Hospitality and Events industry, including 5 years in a supervisory role as Special Events Coordinator at the university. Her love of great food and great company led Sara and her husband to relocate to the RDU area to be closer to family. Sara looks forward to growing her skillset here with Elite.

Email: sarasikora@elite-mgmt.com

Victoria Cheek,
Community Manager

A  graduate from Herbert W. Armstrong College with a degree in Liberal Arts. Over six years experience in customer service and experience in clerical duties. As a community manager she performs routine property inspections, complete real estate transfer forms, assist homeowners in completing architectural request forms, maintain and update community website, schedule homeowner events and assist with day to-day tasks.

Email: victoriacheek@elite-mgmt.com

Scott Hemphill,
Community Manager

Scott is originally from Virginia but recently moved to North Carolina in June 2022.  He has over 15 years of condominium association knowledge and uses his experience to better serve the communities he manages here.  Scott’s strengths are communication, organization, and loves working with both homeowners and boards.  In his downtime, Scott likes to spend time with his family and friends and to continue to explore all that North Carolina has to offer

Email: scotthemphill@elite-mgmt.com

Beth Ogburn
Community Manager

Beth Ogburn is from Murfreesboro, NC. She received her BS degree at Meredith College in Raleigh and received her master’s degree from UNC-G in Education. Beth joined Elite management Professionals in February 2020.  Beth has worked as a Lifestyle Director, Assistant Manager, and Manager of a 55+ neighborhood as well as a single family neighborhood. She enjoys meeting new people and helping to make their HOA a great place to live. Beth loves to travel and spend time with her family who live in various locations across the country and Europe. She spends a lot of her time on zoom and skype visiting with her new granddaughter. Beth has a lot of experience in 2 other careers in customer service, planning, communication skills and organization. She is a big Baylor basketball and football fan! Her family all went to Baylor in Waco, Texas. She also after living in Dallas, Texas loves the Dallas Cowboys!  Torchy’s, Mexican is her favorite restaurant!

Email: bethogburn@elite-mgmt.com

Eric Browning, 
CMCA, Community Manager

Eric is native to Virginia but moved to North Carolina in 2005.  He is a graduate of Wake Technical College with a degree in Hospitality and Resort Management.  He has over 15 years of customer service experience, serves on the Board of Directors in his own community and uses the experience of both to better serve the communities he manages here.  Eric’s strengths are communication, organization, and he loves working with both homeowners and boards.

Email: ericbrowning@elite-mgmt.com

Marquina Lucas,
Assistant Community Manager

Marquina is a graduate of The Art Institute and received her  BA degree In Fashion Marketing & Management. She is a native of North Carolina and has over 10 years of customer service experience. In her free times, she enjoys any activity that allows her to use her creative skills, like baking and crafting. She has also has two children and a new dog that take up plenty of her free time. Marquina is excited to join the Elite team and expand her knowledge of HOA community management.

Email: marquinalucas@elite-mgmt.com

Sarah Lathrop Lawson,
CMCA, Assistant Community Manager and Assistant Training Manager

Sarah is originally from New York, but she has called North Carolina home since 2014. For most of that time, she has worked with Elite Management Professionals as an Assistant Community Manager to Senior Portfolio Manager, Karen Bayless. Along with her regular management duties, Sarah works in tandem with Karen to establish and implement processes and procedures for the company. She works closely with Elite’s HR Director with training new employees and offering ongoing support. This includes creating and implementing plans for each new team member to ensure that they have the tools, resources, and knowledge needed when starting with the company. Sarah is excited to continue contributing to the company and looks forward to many more years with Elite Management Professionals.

Email: sarahlathrop@elite-mgmt.com

Sierra Daye,
Assistant Community Manager

Sierra is from Durham, NC originally but has been throughout the triangle ever since. Traveling the country and triangle has allowed her to try many restaurants which she enjoys greatly. Sierra graduated from Garner Magnet in 2017 and completed esthetician school in 2022. Previously worked as an administrative liaison for a daycare and from there moved on to general manager of a storage facility. The general manager’s position gave Sierra insight on managing multiple properties, keeping track of records as well as customer relations. Sierra loves interacting with customers and teammates in person or virtually. Sierra is amazing at adjusting into new environments and accommodating with the resources at hand. Sierra is very eager to put her best foot forward in the HOA industry.

Email: sierradaye@elite-mgmt.com

Syndey Steward,
Assistant Community Manager

Sydney is from Charlotte, North Carolina, and has enjoyed living in the Triangle area for over ten years. She has a background in customer service and administration, and enjoys working to solve problems and streamline processes. In her free time, she enjoys spending time with her family, reading, baking, and the outdoors. She looks forward to learning from the team at Elite!

Email: sydneysteward@elite-mgmt.com

Adrienne Williams,
Assistant Community Manager

Adrienne is originally from St. Augustine, FL and but moved to NC in 2002 to settle in with the rest of her family. Adrienne graduated from Garner Magnet in 2009 and continued her education at Wake Tech, where she obtained a degree in Hospitality and Tourism Management. She utilized her degree as she worked in Hotel management for several years, before joining the team. Being a “coda” (Child of Deaf Adults) has given her and her family many great opportunities as well as meeting our former president, Barak Obama. In her free time, she hosts a small group at her church and teaches American Sign Language.

Email: adriennewilliams@elite-mgmt.com

Eleanor Haynes,
Junior Community Manager

Eleanor is a native of Raleigh and a Meredith College Graduate.  She has worked in the property management industry since 1989.  Currently she assists in managing a developer portfolio and enjoys working with her Dream Team.  Eleanor is a lover of all creatures great and small.   She loves spending time with her husband, three dogs, two parrots and two cats.

Email: eleanorhaynes@elite-mgmt.com

Savannah Crissman,
Assistant Community Manager

Savannah Crissman was born and raised in Bear Creek, North Carolina. Savannah joined Elite as the Assistant Community Manager at Chapel Ridge. In her free time, Savannah enjoys spending time with her friends and family, reading, and playing pickelball!  She is excited to bring her history of customer service and administrative experience to Elite

Email: savannahcrissman@elite-mgmt.com

Kelly Forrestal,
Assistant Community Manager

Kelly Forrestal was born in Florida but has spent most of her life in Holly Springs, North Carolina. She attended the University of North Carolina at Greensboro where she received a bachelor’s degree in liberal studies, with a concentration in Social Sciences. She has previous experience working in customer service-based roles. She enjoys working with people and using problem solving skills to make people’s lives better. In her spare time, she enjoys reading, crafting, and crocheting.

Email: kellyforrestal@elite-mgmt.com

Carol McKechnie,
Community Manager

Carol is originally from Phoenix, Arizona but grew up in Montréal, Quebec and speaks fluent French.  Carol attended college at St. John’s CEGEP in Ste. Anne de Bellevue, Quebec before travelling extensively throughout Canada.  She came to Raleigh after leaving Vancouver, British Columbia and worked for many years as a District Sales Manager for the Raleigh News and Observer.  While there, she received many awards and returned to school in pursuit of her Associate’s Degree in Science.  She often made the Dean’s list, joined Phi Theta Kappa and is a member of the National Honors Society.  She joined Elite in November of 2019 and is looking forward to obtaining her certifications in HOA management.  She’s happily working under the tutelage of Hilary Slater on-site at Grove Park in Durham.  In her spare time, Carol still enjoys travelling and spending time with friends, family and her black Labrador mix Maggie.

Email:carolmckechnie@elite-mgmt.com

Beth Moore,
Assistant Community Manager

Beth is new to North Carolina and is originally from Aurora, CO. She comes to us with a long history in administration and customer service. She enjoys kayaking, spending time with her family of people and pets and is a florist in her spare time.

Email:bethmoore@elite-mgmt.com

Alyssa Walters,
Assistant Community Manager

Alyssa Walters is originally from Norfolk, Virgnia and grew up in Siler City, North Carolina. Alyssa joined Elite as the Assistant Community Manager at Chapel Ridge. She is a graduate of Wake Tech and received her Associates in Advertising and Graphic Design. During her free time, she enjoys spending time with her family and traveling. Alyssa plans to use her organizational skills as well as her 4+ years of customer service experience to strengthen the community and her workplace

Email: alyssawalters@elite-mgmt.com

Grove Park Community Association Inc.
300 Nichols Farm Drive
Durham NC 27703

919-957-7672– office
919-957-7704- Fax

manager@grovepark.org

Heritage Pines Community Association 
200 Heritage Pines Drive
Cary 27519
919-466-0016– Office 

Email: mailto:bethogburn@elite-mgmt.com

Chapel Ridge
1040 Chapel Ridge Drive,
Pittsboro, NC 27312

919-545-5543 Direct phone
919-545-5545 Fax

Email JennyferCastaneda@elite-mgmt.com

Del Webb at Traditions

905 Del Webb Manor Ave

Wake Forest NC 27587

Email: managerdwtraditions@elite-mgmt.com

Carpenter Village

705 Carpenter Town Lane

Cary NC 27519

Email: debbiehaynes@elite-mgmt.com

Twin Lakes

1002 Lake Grove Blvd.

Cary NC 27519

Email: victoriacheek@elite-mgmt.com

Auburn Village 

110 Canary Court

Raleigh, NC 27610

Email: Jasonwright@elite-mgmt.com

5401

6535 Perry Creek Road

Raleigh NC 27616

Email: jaclynsutherland@elite-mgmt.com

Tiffany Wilson,

Accounting

Tiffany Wilson has earned a Bachelor’s degree in accounting from Bowling Green State University and has lived in Raleigh for the past 15 years. Tiffany has seven years of Association accounting experience. Tiffany oversees all responsibilities of the accounting department. Tiffany’s knowledge and skills are extremely valuable to all members of our team and for all the Association members.

Email: accounting@elite-mgmt.com

Leigh Jones,
Accounting Administrator and Accounts Payable

Leigh Jones manages the accounts payable for all Associations including processing vendor packages and maintaining the records for needed insurance and tax information. Leigh also assists in many areas in the accounting department. She has extensive experience with bookkeeping from her 21 years in the banking industry.  Leigh is a tremendous asset for our accounting department and support for our community managers.

Email: accounting@elite-mgmt.com

Dorthea Stith,
Financial Administrator

Dorthea is originally from Tarboro, NC. She has a BS in Accounting from North Carolina Wesleyan College. She has lived in Raleigh for 15 years. She has experience in accounting for small and medium sized businesses. She has always had an interest in accounting and its fundamental concepts and their applications to business development, as well as providing excellent customer service to both internal and external customers.

Email: accounting@elite-mgmt.com

Ashley Anderson,
Financials Division Manager

Ashley earned her Bachelor of Science degree at Radford University and has lived in NC for the past 7 years. Ashley has been with Elite since 2018 and currently manages the financial division in the accounting department. Her system knowledge and problem-solving skills make her a valuable asset to the team.

Email: accounting@elite-mgmt.com

Julie Krieg,
Collections Manager

Julie is originally from Michigan and moved to NC in 2011.  Julie holds 20 years of experience in the mortgage industry and was also a licensed real estate agent in Michigan.  Since moving to North Carolina she has held the position of  Assistant Branch Manager and Collections Manager at a finance company. Julie brings great banking, accounting and collections experience to Elite.

Email: accounting@elite-mgmt.com

Susan Hembarsky,
Accounting Manager

Susan earned a bachelor’s degree at Lehigh University and dual master’s degrees at Webster University in Leiden, The Netherlands.  Since moving to Raleigh in 2015, she has worked in accounting for two Association Management Companies.  She is responsible for the accounts receivable and resale departments of Elite.

Email: accounting@elite-mgmt.com

Annmarie Hunter,

Resale/Refund Specialist

Annmarie is originally from New York and has lived in NC since 2000. She has a bachelor’s degree in Business Administration .
She has a background in Banking, Finance and Accounting. Annmarie assists in many areas in the accounting department. Annmarie is a notary public.

Email: accounting@elite-mgmt.com

Wendy Barefoot,
Accounting Administrator

Wendy is originally from Massachusetts and moved to NC in 2015. She has a background in management, business ownership, administration, and accounting practices.  In Massachusetts, she received a degree from Fisher College for Medical Administration and held a real estate license. Since moving to NC, she has worked solely in the HOA Industry in Management and Accounting earning six years of experience. Wendy is responsible for processing resales, banking transactions, coupon orders, and annual tax procedures for various communities.

Email: accounting@elite-mgmt.com

Dawn Cothran Hatcher
PCAM, CMCA, AMS- President and Senior Community Manager

Dawn Hatcher established Elite Management Professionals, Inc. after 12 years of developing and growing another local management company. As a PCAM (Professional Community Association Manager) and owner of the company, Dawn oversees all communities the company is managing. Dawn also holds the Certified Manager of Community Associations (CMCA) designation from the Community Association Institute and the Association Management Specialist (AMS). She has been in the Association Management industry since 1998, first working for a developer and builder and then becoming a Community Manager, servicing townhome, condominium, and single family communities in the Triangle area.

Email: dawnhatcher@elite-mgmt.com

Bruce Hatcher
Partner, Owner, Principal

Email: Bruce@elite-mgmt.com

Katie Dominello
PCAM, CMCA, AMS-  Vice President and Senior Community Manager

Katie Dominello is a portfolio community manager in Raleigh, Durham, Wake Forest and Cary. In additional to Portfolio Management, Katie has experience with onsite management working with a local community of over 1000 homeowners for several years. Katie earned her Bachelor’s degree in communication and journalism from Keene State College. She is an excellent problem solver and enjoys working with homeowners. She holds the Professional Community Association Manager (PCAM) designation, the Certified Manager of Community Association designation (CMCA) and the Association Management Specialist (AMS) designation. Katie was also the winner of the Community Associations Institute 2012 Portfolio Manager of Distinction Award..

Email: katiedominello@elite-mgmt.com

Greg Kreamer, SHRM-CP
Human Resources Manager

Greg is our human resources manager. After fifteen years working in the corporate retail world, he decided it was time for a change and joined the Elite team in 2022. He earned his B.S. in Interpersonal/Organizational communication from East Carolina University and M.A. in Health Communication from ECU as well. When he’s not working, Greg enjoys spending time with his dog, and finding new places to hike or camp.

Email: gregkreamer@elite-mgmt.com